WE INSPECT
We visit the residence regularly and monitor its condition.
We document the result in photo and video reports.
If we identify an issue, we inform you and arrange the solution.
PRIVATE RESIDENCE MANAGEMENT
Light. Atmosphere. Order. Peace of mind.
PRIVATE CONSULTATIONABOUT
Management and professional care for private homes and residences
Cleaning Arrival preparation Technical oversight Pool and grounds Everyday household support
VELMONT takes care of your property in Bulgaria — from an individual service to complete residence management.
WHAT WE DO
VELMONT provides regular oversight, preparation and care for your private residence while you are away.
We visit the residence regularly and monitor its condition.
We document the result in photo and video reports.
If we identify an issue, we inform you and arrange the solution.
Before your arrival, we bring the home to complete readiness: cleaning, fresh bed linen and towels, airing, ozonation and climate preparation.
You arrive — the residence is ready.
We maintain the cleanliness and condition of the home between your visits, according to the agreed schedule and standard.
We arrange repairs, technical servicing, contractors and everyday household matters.
We supervise the work and approve the final result.
SERVICE FORMATS
VELMONT creates an individual approach for every residence, its owner and the preparation of its spaces.
PROTECTION AND READINESS FOR YOUR RESIDENCE
For premium apartments and penthouses.
HOME
Two scheduled visits per month covering plumbing, drainage, electrical systems, climate systems and potential risks.
Monitoring humidity, ventilation and air conditioning to protect finishes from damp and the coastal climate.
READINESS
Pre-arrival preparation: climate, water, lighting, bathrooms, household appliances and essential systems are ready for use.
GREEN / YELLOW / RED status, with all identified risks and required actions documented.
OWNER
Correspondence, utility payments and mandatory property-related expenses.
Secure key storage, a controlled access procedure and confidentiality.
A PERSONAL STANDARD FOR YOUR HOME
For spacious residences, duplexes, townhouses and smaller villas.
EVERYTHING IN ESSENTIAL CARE, PLUS:
PERSONAL STANDARD
An extended inspection of the residence and its key systems.
The owner's individual preferences and the home's specific requirements are recorded in a personal profile.
HOME CARE
Climate, bedrooms, towels, water, provisions and living areas are prepared to your personal standard.
Preventive maintenance of climate equipment, air-quality monitoring and professional treatment when required.
CONTROL & QUALITY
VELMONT arranges access for external specialists, attends the required work and approves the result.
Maintaining order, atmosphere and the readiness of the residence while the owner is in residence.
COMPLETE MANAGEMENT OF THE ENTIRE RESIDENCE
For private villas with a pool, grounds and advanced engineering infrastructure.
EVERYTHING IN SIGNATURE RESIDENCE, PLUS:
RESIDENCE
The house, façade, terraces, drainage, pool, garden, irrigation and external systems are managed as one integrated property.
A personalised plan for the preventive and seasonal maintenance of the residence.
OPERATIONS
VELMONT arranges contractors, property access, the required work and final acceptance.
The complete residence is prepared for the arrival of the owner, family or guests according to a personal scenario.
MANAGEMENT
One point of contact for the home, grounds, engineering systems and services.
A single record of the property's condition, servicing, repairs and completed work.
THE OWNER'S PRIVATE OPERATIONS SERVICE
For substantial private residences and estates requiring individual management.
EVERYTHING IN EXECUTIVE VILLA, PLUS:
RESIDENCE MANAGER
A personal manager who knows the property, its history and the owner's individual requirements.
An individual priority response protocol for urgent and exceptional situations.
HOUSEHOLD
Coordination of household staff, technical specialists and external services.
Complete preparation of the residence for the season, an extended absence and the owner's return.
PRIVATE LIFE
Deep professional care for natural stone, wood, textiles, glazing and delicate materials.
Transfers, vehicles, shopping, preparation for guests and individual requests.
Personalised VELMONT authority, access rules, response times and confidentiality standards.
VELMONT HOME SERVICES
VELMONT is available not only for the ongoing management of a residence. You can ask us to resolve one specific task, with no subscription or package commitment.
From deep cleaning and the removal of persistent odours to emergency assistance, grounds care and pool maintenance.
One request. One accountable service. One VELMONT standard.
Deep cleaning · Post-renovation cleaning · Move-in preparation
Pet traces · Persistent odours · Tobacco · Upholstery and textile cleaning · Ozonation
Drainage · Leaks · Plumbing · Electrical faults
Terraces · Paving · Exterior surfaces · Pressure washing
Cleaning · Pool opening · Pre-arrival preparation · Regular maintenance
Tell us — and we will propose the solution.
SEND A REQUEST A one-off service or ongoing care — the choice is yours.RESIDENCES
VELMONT is created for private residences that require trust, consistency and a team that understands the value of discretion.
PROCESS
We agree your requirements for the residence once. From then on, VELMONT oversees delivery, resolves any issues and confirms that the home is ready before your arrival.
We clarify your lifestyle, arrival schedule and requirements for the residence.
We inspect the home and document its current condition, specific features and required services.
We agree what will be monitored, serviced and prepared, when it will happen and how it will be delivered.
We visit the home regularly, carry out the agreed work and control the result.
We prepare the home and confirm its readiness with a photo and video report. You arrive — the home is ready.
DISCRETION AND CONTROL
You retain your privacy. We take responsibility for control.
THE VELMONT STANDARD
The VELMONT Standard is a unified protocol for service, engineering oversight and absolute discretion, applied to every property regardless of the chosen service format.
DISCRETION
Information about the owner, their family, occupancy schedule, security codes and the residence itself is strictly confidential. Data is never disclosed to third parties or used in public materials.
CONTROLLED ACCESS
Only authorised VELMONT employees or specialist contractors personally approved by you receive access to the property. The transfer of keys and access credentials is strictly recorded.
TOTAL ACCOUNTABILITY
VELMONT is accountable for the final result. You do not need to find, coordinate or inspect cleaners, technicians or emergency services yourself — we take responsibility for every process.
CHECKLIST CONTROL
Every visit and service is completed against a detailed checklist covering engineering systems and cleanliness. Work is considered complete only when every item has been closed.
FINAL INSPECTION
Before handover or before the residence is activated for your return, the residence manager performs an independent second inspection of the result — the principle of a second look.
PHOTO & VIDEO CONFIRMATION
After every service, or at the owner's first request, VELMONT provides a detailed photo and video report showing the actual condition of the residence, instrument readings and completed work.
NO HIDDEN COSTS
No unexpected expenses. Any work outside the agreed service plan or budget is carried out only after your prior approval.
VENDOR MANAGEMENT
If the home requires a specialist — for example, for advanced heating systems, pool automation or lifts — VELMONT arranges the visit, supervises the process and accepts the completed work.
WELCOME HOME STANDARD
Preparing the residence includes more than cleanliness. We also check the microclimate — temperature and humidity — lighting, household appliances, essential supplies and the details agreed with the owner.
SINGLE POINT OF CONTACT
The owner does not need to communicate with five different service providers. Every question, report and urgent task is managed through a personal VELMONT manager.
We do not promise that nothing will ever happen in your home.
We promise that when a task is entrusted to VELMONT, it will never be left without oversight.
